FAQs

What currency are the prices do I see in the site?                                             
All prices are in USD.

I just placed an order, when will it ship?

Shipping within the US is free. Orders are sent after 3 to 5 business days and are shipped via USPS ground. International shipping rates are determined using the USPS's cheapest rate. 

I am not in love with my order, can it be returned? What if there is an issue?                                                                                                                     
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 48 hours to notify us of the issue. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty, within 48 hours! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Orders are sent after 3 to 5 business days and are shipped via USPS ground. International shipping rates are determined using the USPS's cheapest rate. 

I have a question that wasn't answered, can you please help?
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks. 

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